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Advanced Pack: Flowchart

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  • Advanced Pack: Flowchart

    Hi

    I created a basic flowchart that has a "Send Message Task". The flowchart works fine, until it reaches the task and then stays on pending. It doesn't send the email, and it also doesn't give any indication of an error

  • #2
    As a side note, sending emails from Workflows work without an issue

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    • #3
      Hi,

      What version of advanced pack do you use? Can you provide what parameters your Send Message Task has? Thanks.

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      • #4
        Also please check whether you have Process Pending Flows scheduled job running (Administration > Scheduled Jobs). Usually Pending Flow Node is processed in 1-2 minutes.

        Also please check whether you have any errors in data/log.
        Last edited by yuri; 03-03-2018, 07:27 AM.

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        • #5
          Hi

          I'm using version 1.30.7

          I've attached a screenshot of the setting provided.

          Here are the logs:

          [2018-03-03 05:11:02] Espo.ERROR: Uncaught Exception TypeError: "Argument 2 passed to Espo\Modules\Advanced\Core\Workflow\Helper::getEma ilAddressesForEntity() must be of the type array, null given, called in /var/www/example.com/public_html/application/Espo/Modules/Advanced/Services/Workflow.php on line 344" at /var/www/example.com/public_html/application/Espo/Modules/Advanced/Core/Workflow/Helper.php line 148 {"exception":"[object] (TypeError(code: 0): Argument 2 passed to Espo\\Modules\\Advanced\\Core\\Workflow\\Helper::g etEmailAddressesForEntity() must be of the type array, null given, called in /var/www/example.com/public_html/application/Espo/Modules/Advanced/Services/Workflow.php on line 344 at /var/www/example.com/public_html/application/Espo/Modules/Advanced/Core/Workflow/Helper.php:148)"} []
          [2018-03-03 05:33:01] Espo.ERROR: Uncaught Exception TypeError: "Argument 2 passed to Espo\Modules\Advanced\Core\Workflow\Helper::getEma ilAddressesForEntity() must be of the type array, null given, called in /var/www/example.com/public_html/application/Espo/Modules/Advanced/Services/Workflow.php on line 344" at /var/www/example.com/public_html/application/Espo/Modules/Advanced/Core/Workflow/Helper.php line 148 {"exception":"[object] (TypeError(code: 0): Argument 2 passed to Espo\\Modules\\Advanced\\Core\\Workflow\\Helper::g etEmailAddressesForEntity() must be of the type array, null given, called in /var/www/example.com/public_html/application/Espo/Modules/Advanced/Services/Workflow.php on line 344 at /var/www/example.com/public_html/application/Espo/Modules/Advanced/Core/Workflow/Helper.php:148)"} []
          Attached Files

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          • #6
            Also the Process Pending Flows was running, but was still running after 30 minutes

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            • #7
              I will fix it asap. As a temporary workaround you can use Specified Email Address instead of Specified Users. Thanks.

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              • #8
                Thank you!

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