Hi guys,
I'm newbie in espocrm.In advance pack I saw workflow to create automation email.
So please help me as detail as possible to create:
1.Rule to automatic sending email alert to our user once they not read/not reply from customer(mail from outside) after time period(ex 5mins)
2.Please explain condition in email rule: ex: fromemailadress.optout
3.in formular>attribute: please explain these functions.
Thank you very much.
Ellen
I'm newbie in espocrm.In advance pack I saw workflow to create automation email.
So please help me as detail as possible to create:
1.Rule to automatic sending email alert to our user once they not read/not reply from customer(mail from outside) after time period(ex 5mins)
2.Please explain condition in email rule: ex: fromemailadress.optout
3.in formular>attribute: please explain these functions.
Thank you very much.
Ellen
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