Workflow sendEmail error

[FredFredrickson]

I have a workflow:

Target Entity "Contact" and Trigger Type "After Record Saved"

which triggers a secondary Workflow:

Target Entity "Contact" and Trigger Type "Sequential"

(edit)
which triggers one more workflow:

Target Entity "Contact" and Trigger Type "Sequential"

(end edit)

which sends an email. The email fails to send, the log states:

[2016-12-28 17:38:05] Espo.ERROR: CronManager: Failed job running, job [5863f840d7ad236d5]. Error Details: Workflow[5863da8e6e2607960][sendEmail]: Email address is empty. [] []
[2016-12-28 17:39:03] Espo.ERROR: CronManager: Failed job running, job [5863f840d7ad236d5]. Error Details: Workflow[5863da8e6e2607960][sendEmail]: Email address is empty. [] []
[2016-12-28 17:40:05] Espo.ERROR: CronManager: Failed job running, job [5863f840d7ad236d5]. Error Details: Workflow[5863da8e6e2607960][sendEmail]: Email address is empty. [] []
[2016-12-28 17:41:05] Espo.ERROR: CronManager: Failed job running, job [5863f840d7ad236d5]. Error Details: Workflow[5863da8e6e2607960][sendEmail]: Email address is empty. [] []


But the contact clearly has an email.

I look at scheduled jobs, and here's the item that is failing:

Scheduled Job
None
Service
Workflow
Method
sendEmail
Data
{
"workflowId": "5863da8e6e2607960",
"entityId": "5835ea2497bec634c",
"entityName": "Contact",
"from": {
"entityName": "User",
"entityId": "system",
"type": "currentUser"
},
"to": {
"entityName": "Contact",
"entityId": "5835ea2497bec634c",
"type": "targetEntity"
},
"emailTemplateId": "58503f54e7c041018",
"doNotStore": false
}

I can confirm that entity "5835ea2497bec634c" has an email and is correct. Ideas?

[FredFredrickson]

I can confirm, sending an email in the parent workflow works fine.

It does not work when you've chained two or more workflows in a row.

Edit: Sorry, Two chained workflows will send mail. The third workflow does not.

[FredFredrickson]

It looks like it's trying to do additional workflows with USER: System rather than the originating user. System does not have an email address. How do I fix that?

[tarasm]

I tested it with 5 chained workflows. It works fine for me. Do you use the latest Advanced Pack 1.6.0?

[FredFredrickson]

I found the problem. The third chained workflow no longer has a user assigned to the workflow, it defaults to system, who didn't have a from: email address.