How to cancel an email scheduled by workflows?

[FredFredrickson]

I have a workflow that automatically sends an email to a contact 7 days after their email address is updated, and then another 14 days after. This works just fine, but the next question is, if I need to stop the workflow that has already triggered... how can I cancel those emails midway? Such as on day 4, after the workflow triggered but before the scheduled emails trigger.

I would like to do so without deleting the workflow, since I'll be using it on a lot of contacts.

[yuri]

Administration > Scheduled Jobs > dropdown in top-right corner > Jobs.

There you can find the job that needed to be deleted. Bit tricky.

[yuri]

Method: sendEmail
Service: Workflow

[FredFredrickson]

Method: sendEmail
Service: Workflow

Is there a way to automatically remove jobs through a workflow?

We're making a follow-up loop of contact for customers, but I want to be able to cancel a follow up loop if it's changed.

[FredFredrickson]

Perhaps something like a Service Action that deletes all Jobs labelled "Workflow" with Contact: First-Last.

[yuri]

You can run sequential workflow instead of Send Email. That workflow will re-check specific criteria and then run Send Email if they are met.

[FredFredrickson]

You can run sequential workflow instead of Send Email. That workflow will re-check specific criteria and then run Send Email if they are met.

Thanks. I will have to do that. It makes it a little messier but it will get the job done. Thanks again.

[yuri]

You also can use 'Is Changed' condition in the sequential workflow to check whether field has been changed since the parent workflow was triggered.