SMS opt in and opt out workflows are not working

[nocstaff@urbancom.net]

I created 2 workflows for sms, one to opt in users and send an sms message saying a "you have opted into sms, text stop to opt-out" message and vice versa. I have other SMS workflows that work just fine, but I cannot figure out how to get these 2 functional. The logs shows they are being called, but it keeps telling me the workflow conditions where not met. I don't know what the issue is

This is the error log I get whenever I try to use a workflow that is supposed to activate when receiving a text message:
[2025-08-15 14:52:35] DEBUG: BPM: processTriggeredSignals
[2025-08-15 14:52:36] INFO: Received Bandwidth callback.
[2025-08-15 14:52:36] INFO: Message received: 1755269555508k6ycpdcn3jc5s2u5
[2025-08-15 14:52:36] DEBUG: WorkflowManager: Start workflow [afterRecordCreated] for [Sms, 689f49b4aebc73510].
[2025-08-15 14:52:36] DEBUG: Start workflow rule [689e3713389129282].
[2025-08-15 14:52:36] DEBUG: Condition result [0] for workflow rule [689e3713389129282].
[2025-08-15 14:52:36] DEBUG: End workflow rule [689e3713389129282].
[2025-08-15 14:52:36] DEBUG: Start workflow rule [689e3884a0cc0fc6e].
[2025-08-15 14:52:36] DEBUG: Condition result [0] for workflow rule [689e3884a0cc0fc6e].
[2025-08-15 14:52:36] DEBUG: End workflow rule [689e3884a0cc0fc6e].
[2025-08-15 14:52:36] DEBUG: End workflow [afterRecordCreated] for [Sms, 689f49b4aebc73510].
[2025-08-15 14:52:36] DEBUG: Webhook: Sms.create on record 689f49b4aebc73510.