Problem connecting OutlookMail

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  • dirk
    Junior Member
    • Aug 2020
    • 4
    #1

    Problem connecting OutlookMail

    Hello,

    we use EspoCRM 8.4.1 with Outlook Integration 1.3.4

    User Authentication works well, as it seems. But when we connect the Personal EMail Account with Outlook, we encounter an error at the oauth callback;

    apache-1 | 10.130.35.5 - - [24/Feb/2025:10:52:35 +0000] "GET /oauth-callback.php?error=invalid_request&error_descripti on=AADSTS50194%3a+Application+%27925c7abf-4c93-4506-9b3e-2a3655c78075%27(RN-EspoCRM+-+Exchange+Integration)+is+not+configured+as+a+mult i-tenant+application.+Usage+of+the+%2fcommon+endpoin t+is+not+supported+for+such+applications+created+a fter+%2710%2f15%2f2018%27.+Use+a+tenant-specific+endpoint+or+configure+the+application+to+ be+multi-tenant.+Trace+ID%3a+d5804430-d26e-485e-a6f0-1ff1b3325600+Correlation+ID%3a+b4187597-e9d4-4201-afba-cc1037cb277d+Timestamp%3a+2025-02-24+10%3a52%3a34Z HTTP/1.1" 404 16


    I think we configured every thing as described in this article:
    Setting-up - EspoCRM Documentation​

    Can any one imagine where the fault resides and help?

    I thank in advance
    Tags: None
    • lazovic
      Super Moderator
      • Jan 2022
      • 902
      #2
      Hi dirk,

      Please try to go to the Azure Active Directory > App registrations (preview) > Your App (EspoCRM-Exchange Integration) > Authentication > Supported account types and choose Accounts in any organizational directory.

        Comment

        • dirk
          #2.1
          dirk commented
          02-24-2025, 04:15 PM
          Editing a comment
          We tried but sadly it didn't work.
        • jeffreysgrossman
          Member
          • Jan 2025
          • 61
          #3
          I wanted to post that I also am getting errors with the outlook extension.. It allows me to pull the emails into EspoCRM however I am not able to send out and I noticed similar errors to Dirk.. Here is what I am seeing...

          Click image for larger version Name: image.png Views: 81 Size: 279.1 KB ID: 115440
          Click image for larger version Name: image.png Views: 64 Size: 74.9 KB ID: 115441​
          Click image for larger version Name: image.png Views: 63 Size: 217.3 KB ID: 115442​
          Seems very similar.. Not sure if this helps or hurts...

            Comment

            • item
              Active Community Member
              • Mar 2017
              • 1507
              #4
              Hi,
              just for information, i don't know if this respond to your issue but :

              Office365 now need you configure a "connector" in Office365 Exchange... for use Office365 as SMTP.
              So this "connector" is just simple...
              - add new connector
              - specify IP of the "EspoCrm"

              Here where you must configure the Connector

              https://admin.cloud.microsoft/exchange#/connectors


              it's all

              PS : before, that was a SFP record in DNS.. but now it's the connector who resolved my sending issue
              Last edited by item; 02-25-2025, 08:45 PM.
              If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

                Comment

                • dirk
                  Junior Member
                  • Aug 2020
                  • 4
                  #5
                  Thanks for the replies. We managed to enable the functionality.
                  We had some wrong firewall settings, and we used an outdated Outlook Integration.

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