Outlook Permission Settings Any Advice?

[jeffreysgrossman]

I am getting word back that we are experiencing issues with trying to install the Outlook Integration. We are being told that EspoCRM Outlook Extension is:
We have looked for any type of settings that would change this, but have not found any. Is this a known issue? Is there anything anyone has run into before when dealing with Outlook? Any help will be very much appreciated..

[victor]

You did not include an error code, so it is difficult to advise. Please do the following:

- Enable Debug mode: https://docs.espocrm.com/administrat...ng/#debug-mode.
- Reproduce the error.
- Send the EspoCRM error log. EspoCRM log files are located in {ESPO_ROOT}/data/logs/ directory. Most errors are logger there.
- Additionally:

1. Send a full-screen screenshot from Administration > System Requirements.
2. Specify which version of EspoCRM i Outlook Integration extension you are using.