BPMN Parallel flows newer merged

[a.slyzhko]

Hi there!
I have the following process stuck on parallel flows merging.

I tried using inclusive gateway, but it doesn't wait for two flows, just first to come, and then continues process further. What should I change in my flowchart?

Advanced Pack 3.4.5
EspoCRM 8.3.6
Cron is running

[yuri]

It could be because diverging and converging gateways are not balanced. When one parallel gateway splits a flow into two, these two flows should be joined further with another parallel gateway. Your case looks quite convoluted, there are multiple gateways in between. Maybe try to find some other approach to merge flows (maybe some counter).

[a.slyzhko]

Approach that worked for me: diverge parallel flows into sub-processes and then converge their outgoing flows into one gateway.

[yuri]

It's an accepted practice that parallel gateways must be balanced in BPMN. Unless, those flows are supposed to be terminated.

[a.slyzhko]

Now I understand what balanced means. I was confused once saw it in doc.