Espo.ERROR: Workflow[6246f295196febc69]: Action failed [createEntity] with cid [0]

[sujithraalink]

I have written a work flow to convert data from one entity to another(Both are custom entities). but it doesn't work and shows an error

Espo.ERROR: Workflow[6246f295196febc69]: Action failed [createEntity] with cid [0], details: Service 'MigrationProspect' was not found..

Please help me to resolve this issue.

[lazovic]

Hi,

The error speaks for itself. Take a closer look at service "MigrationProspect".
Where is it used, applied? Are all the necessary connections observed and established? Check it out please.

[sujithraalink]

Its a custom entity. I have done all the process from frontend only. and espo version is 6.0.9

[lazovic]

Do you have the option to update EspoCRM to version 7.0.10?

[sujithraalink]

Its Live server. Can't do it

[lazovic]

Can you please send screenshots with your Workflow?

[espcrm]

See if you can get a default > custom entity to work. Then custom entity to default. Then if both of these method work. Then custom to custom should work, can you try with another custom entity that is not MigrationProspect