asking about to hold product for some time until the lead pay?

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  • ahmed minyo
    Junior Member
    • Jan 2022
    • 2

    asking about to hold product for some time until the lead pay?

    I created an entity for the product I sell and I created a relationship between it and the account of the one who is going to buy it .
    Now I want to hold this product for 72 hours and make it unavailable to every user or to make unable to take action on it except admin until the client pay but if the client doesn't pay in 72 hours this product , this product should be available .
    please provide me with the best way to do it .
  • emillod
    Active Community Member
    • Apr 2017
    • 1405

    #2
    I'm not sure is this the best way, but i would create status field and expiry date. After you change to Reserved, hook/formula should count 72 hours and set time in expiry date. Then you can create workflow if you have Advanced Pack from EspoCRM to wait 72 hours and change status to Available or you can create job which would run each hour and change all expired records to available.

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