Open full form directly after clicking 'Create Case' form email view

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  • Enju
    Senior Member
    • Apr 2018
    • 128

    Open full form directly after clicking 'Create Case' form email view

    Hello,
    is possible to skip small create view and directly see full create view after clicking 'Create Case' form email?
    Thanks for any help.
  • shalmaxb
    Senior Member
    • Mar 2015
    • 1602

    #2
    sure there might be any coding solution for that, but a quick possibility could be to extend your detail view (small) in the layout editor. Depending on how many fields you will need, this could work in most cases.

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