Webhook not triggering in some situations

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  • acarter
    Junior Member
    • Jun 2021
    • 2

    Webhook not triggering in some situations

    We have EspoCrm v6.1.7. All is working well, but we are experiencing an issue with webhooks.

    Summary:
    * We have configured a webhook based on "Checklist" type field update
    * Webhook name is e.g. Chat.fieldUpdate.tags
    * Tags options in the checklist are e.g. Lead, Query (unanswered), Query (answered), Incomplete, etc.

    The issue is:
    When we uncheck an already checked tag option, for example "Lead" and check another tag option such as "Query (unanswered)", no webhook is triggered. We have even checked the webhook_event_queue_item table, but no record is being inserted when checking the tag option "Query (unanswered)". But when we check another tag option, for example "Incomplete", it is being triggered normally.
  • yuri
    Member
    • Mar 2014
    • 8483

    #2
    Could not reproduce. But I tested on dev version.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • acarter
      Junior Member
      • Jun 2021
      • 2

      #3
      Anyone?

      Comment

      • emillod
        Active Community Member
        • Apr 2017
        • 1405

        #4
        acarter maybe you could add more details? To reproduce issue?

        Comment

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