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How to delete correctly?

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  • How to delete correctly?


    I was reviewing my cases, and I deleted two, but at the moment I had to note that the number of the others did not change
    As seen in the image, it starts at 3 and not 1
    How can i fix this?

  • #2
    Hi,
    Basically you cannot change it via UI. It can be done in DB only. This is auto-increment field that always increases by one, no matter you delete any entry or not.

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    • Ara
      Ara commented
      Editing a comment
      Could you tell me how to fix it?

  • #3
    I'd like to move your request to the Developer Help branch. Hope some qualified specialist will provide you manual of how you can do it properly.

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    • Ara
      Ara commented
      Editing a comment
      Yes, if possible, yes
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