Send custom email when a comment is written in the Stream of a custom entity

[Rafael Cardero]

I created a custom entity named "Project". Each time a comment is written in the Stream section of a project, I need to send the comment via email to the comment author AND to the target account of the project.

The email subject must be structured as follows: "[<Project_ID>] New comment on <Project_Name>". Ex: [123] New comment on Sample Project.

Does EspoCRM allow to solve a problem like this? If true, please provide guidance, useful docs, etc.

[item]

Hello,

stream => note entity
so you can make a beforeSave hook

public function beforeSave(Entity $entity, array $options = array())
{
$post = $entity->get('post');

if($entity->get('type') == 'Post' && $entity->isNew() && $entity->get('parentType') == 'Project') {
$ent = $this->entityManager->getEntity($entity->get('parentType'), $entity->get('parentId'));
// 
// SEND EMAIL. search on forum how send email..
} 

Maybe possible with Workflows.. not checked

[Maximus]

Hi,
W/o codding you can create Workflow for the Note entity and try to build such logic https://docs.espocrm.com/administration/workflows/.