Espo to send email. after payment API.

[DikkiX]

Because the CRM contains a good system for creating email templates and inserting personal detail such an email and first name we like to know if we can trigger this using an API
If there is an API available for this?

This is needed for the moment people do an online payment, and we want send them an email confirmation on the purchase

In the workflow the payment provider will do a call to the CRM to trigger the email proces
In that case the payment provider could for instance give the QANDR user id (which is the email in our ESPO CRM) and the command 'send purchase email'.
The details of the person are already stored in the CRM (because the user passed the signup proces), so the CRM should then be able to find out the language and the first name, and based on that use the correct predefined template to send the purchase email.

Would be great is this is possible because it means that we are able to flexible finetune the HTML formatting of the email inside the CRM

Any suggestions how to handle this?

[emillod]

You could trigger changing status of invoice in EspoCRM and workflow can send an emails based on specific template. We have something like that in our company.