No portal login for administrators?

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  • Tziere
    Member
    • Jul 2020
    • 42

    No portal login for administrators?

    When I try to login trough a portal as an administrator it says wrong username/password.
    The log shows "Not a portal user" as the denial reason. Is it true that Administrators cannot login to the portals?
    The admin account is linked to the portal and portal users are able to login.
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello,
    It works as it should. The Admin user hasn't access to the Portal. It is not necessary as the portal is a part of the EspoCRM system.

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    • Tziere
      Member
      • Jul 2020
      • 42

      #3
      Ok, thanks for the clarification!

      Comment

      • telecastg
        Active Community Member
        • Jun 2018
        • 907

        #4
        If it helps, what I did was to create a dummy portal user so I can see exactly what portal users see when they log in and interact with the system.

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        • item
          Active Community Member
          • Mar 2017
          • 1518

          #5
          Hello telecastg
          yes is so .. but think so :
          account/contact/teams .. this is the out of box of role in espocrm ..
          why this can not be valable in portal ?
          portal is a contact converted in portalUser.. . but contact is related to a Account ..

          for me, this is the must have .. portalUser=portalContact => related to Account .. for me, a portal contact/user must have the same role/view/acl/calendar .. as defined as normal user.

          i think, this is actually the big requirement espocrm not avaible.. i can give many sample where this is a must have.

          Kinds regards
          If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

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