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How to restrict visibility on *some* stream comments on custom entity (like on cases)

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  • How to restrict visibility on *some* stream comments on custom entity (like on cases)

    Hi there -

    I'd like to be able to restrict some stream comments for a custom entity to Internal Users, while making the stream generally available to Portal Users. See, for example, how Cases are implemented. I can click the "lock" button and make a comment that only team members see, but portal users don't.

    I already have streams active for the entities I want to implement this feature on and Portal Users have "Account" level access to the stream. That's working as expected

    How do I implement that "locking" feature that's already implemented on Cases on a custom entity? Click image for larger version  Name:	Screen Shot 2019-11-04 at 1.35.15 PM.png Views:	0 Size:	47.1 KB ID:	53195

  • #2
    UPD: I figured it out. In the clientDefs file of the entity you want to restrict stream usage on, add this line:

    Code:
    ...
    "allowInternalNotes": true,
    ...
    That should get 'er done.

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    • #3
      Thanks for sharing your answer jflores I just ran across the same question and your posting saved me time !

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