Tweet
Dear Community,
my name is Philipp and i am currently trying to realize somewhat different from the casual usecases.
The szenario is the following:
We have accounts which have a custom Ticket-entity shown in their detail-view. When i'm in the list view and click on an account to get the detail view, those tickets should be updated live. I'm getting those tickets from an external API, the only thing i need from EspoCRM to fetch the tickets for this one account is a field called "id".
How am i able to get a field value, talk to an external API (which needs that fields value) and save this information in my entity after i clicked an account?
Tried it via views and ajax, but the path for my ajax-script is being modified by EspoCRM.
Am i able to realize what i need with onboard methods?
I would appreciate an answer which is more accurate than a link to look things up. Some examples or detailled explanation would be most helpful!
Thank you in advance,
Philipp
my name is Philipp and i am currently trying to realize somewhat different from the casual usecases.
The szenario is the following:
We have accounts which have a custom Ticket-entity shown in their detail-view. When i'm in the list view and click on an account to get the detail view, those tickets should be updated live. I'm getting those tickets from an external API, the only thing i need from EspoCRM to fetch the tickets for this one account is a field called "id".
How am i able to get a field value, talk to an external API (which needs that fields value) and save this information in my entity after i clicked an account?
Tried it via views and ajax, but the path for my ajax-script is being modified by EspoCRM.
Am i able to realize what i need with onboard methods?
I would appreciate an answer which is more accurate than a link to look things up. Some examples or detailled explanation would be most helpful!
Thank you in advance,
Philipp