How to prevent User email from appearing in the sender list when composing emails?

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  • tothewine
    Active Community Member
    • Jan 2018
    • 373

    How to prevent User email from appearing in the sender list when composing emails?

    I want users to only use group emails. I'm not sure if this is a bug(*) but can't find a setting about it.

    *: None of the users have personal mail setup. The email is the one in the User entity.
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Originally posted by tothewine
    *: None of the users have personal mail setup.
    It's ok, cause if the user will have defined his own email address, this email address will appear in the "From" field.

    Originally posted by tothewine
    I want users to only use group emails.
    Find and configure Group Mail Account you can in the Administration -> Group Email Accounts.

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    • tothewine
      Active Community Member
      • Jan 2018
      • 373

      #3
      Originally posted by Maximus
      It's ok, cause if the user will have defined his own email address, this email address will appear in the "From" field.
      I want to get rid of that behaviour, since I have already configured a group email account to be used for all user-generated outbound emails.

      yuri Sounds like a bug, why allow to select an email address with no SMTP settings defined ?

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