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  • API: Create case

    Hello
    I'm trying to use API to create a case. That's quite easy and I'm able to do it. I would like, now, to add also an email (I mean that will appear in the case stream) by using an API call. Is that possible ?

  • #2
    Hi,
    Maybe this link will be useful for you:
    Dear support, We are using version 5.1.2. We are trying to create "Case" entity via API. In order to do it we try to perform the following

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    • #3
      You can add anything you like in stream using these params:
      parentId - id of CASE
      parentType - type of entity
      post - content of message for stream
      type - "post"

      You should use method POST to "api/v1/Note"

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