Email answer

[zatou]

Hi yuri
Can we automatically delete teams on the response to an email if no user belonging to this team is part of the answer ?
it is an observation made when we have a common email copy to an email. In response to a person, the team stays on the email and this can cause security problems in the company.
thank

[Maximus]

Hello,
it is impossible via UI, but you can develop your own workflow with such possibility. Hope this will be helpful:
1. https://www.espocrm.com/documentatio...lopment/index/
2. https://www.espocrm.com/features/add...-for-workflow/