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  • Forgot my password

    Hi,
    I got two espocrm. I forgot the password in one. I found the password from the other's database and copied it. But I can't.

    pass = 9S1cCXdhPedcw1tAbkRw5AqAR0Jo1LoIM.MH8rE1DEtobbqAOg 1vtHKkP8BtoFtA1B8EzCxqG8y5OIwBEXwgd/
    decode = 123456

    But I'm trying not working.

  • #2
    Hi,
    If you remember the username and the email that was used during registration, you may try to reset the password by clicking on "Forgot password?" link.

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    • #3
      I know, but I'm working on localhost and no email settings are made.

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      • #4
        If your user has email address, but you don't have smpt settings, you can add them to data/config.php directly
        If not, and you don't know how to add in database, then
        - install the new instance
        - copy passwordSalt and cryptKey values from new instance data/config.php to the old data/config.php data/config.php
        - copy password from the database table user (new -> old)
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        • #5
          tanya Thank you

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