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  • Email customize view

    Dear Tanya,
    I need some improvement in email view.Please help to check and adivse:
    1.Email: Can we move attached file to top (header) of email instead of botom since email content is usually very long, we have to scroll down to get attached file.

    2.Opportunity>History panel>email:
    One opportunity is related to many email.Since it's very hard to find some specified email.In currently we have only choice is scroll down and click one by one to open:
    Please check if
    - We can make more preview mail in this screen
    - We can add one search box here to search.

    Thank you very much for your support.

  • #2
    2. In 5.5.0 version it will be possible to search in history emails.

    Comment


    • #3
      Hello
      about first question: you need to modify Email layouts. For this copy needed layouts form application/Espo/Resources/layouts/Email to /custom/Espo/Custom/Resources/layouts/Email and modify them. Again, don't forget about that json files have to be valid after modification

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      • #4
        Thanks Yuri & Tanya,
        tanya : Can you see the attachment and advise how to move attached file in received email to top of body email.
        Attached Files

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        • #5
          Please read my previous comment.
          An example.
          /custom/Espo/Custom/Resources/layouts/Email/detail.json
          Code:
          [
              {
                  "label":"",
                  "rows":[
                      [{"name":"status"},{"name":"from"}],
                      [{"name":"dateSent"}, {"name":"to"}],
                      [{"name":"parent"}, {"name":"cc"}],
                      [false, {"name":"bcc"}],
                      [{"name":"attachments"},false],
                      [{"name":"subject","fullWidth":true}],
                      [{"name":"body","fullWidth":true}],
                      [false,{"name":"isHtml"}]
                  ]
              }
          ]
          ​​​​​​​Do this with others needed layouts.
          Administration > Clear Cache > Refresh page

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          • #6
            Dear Tanya,
            I have read and done follow as your guide.
            But in receipt email, the attachment what customer sent is still at bottom of email.
            here is our content of details.json.
            Also I have clear cache and rebuid.

            [
            {
            "label":"",
            "rows":[
            [{"name":"status"},{"name":"from"}],
            [{"name":"dateSent"}, {"name":"to"}],
            [{"name":"parent"}, {"name":"cc"}],
            [false, {"name":"bcc"}],
            [{"name":"attachments"},false],
            [{"name":"subject","fullWidth":true}],
            [{"name":"body","fullWidth":true}],
            [false,{"name":"isHtml"}]

            ]
            }
            ]

            Comment


            • #7
              Dear Yuri,
              yuri when 5.5.0 version is released?

              Thank you very much.

              Comment


              • #8
                Hi Ellen,

                Due by date is available at https://github.com/espocrm/espocrm/m...ne/48?closed=1, planned for tomorrow, but can be postponed.

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