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Set team for case of a specific type

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  • Set team for case of a specific type

    Hello,

    i tried this formula at entity 'case':

    PHP Code:
    ifThen(
    entity\isNew() && type == 'Return delivery',
    entity\addLinkMultipleId('teams''Retoure');
    ); 
    The formula seems to work, for a split of a second i can see the team in the side panel, but after save is finished the team entry is gone.
    Where my mistake?

    Sincerly

  • #2
    Hi,
    in addLinkMultipleId the second parametes is id. Do you have the team with id Retoure? (you can find id in the url, when you open this record)

    Comment


    • #3
      Thanks, it works.

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