In Leads - The option to convert into "account" has disappeared.

[dabasystem]

Hello!
The option to convert into "account" has disappeared. I have looked at the metadata files and it seems that everything is fine (both the custom and the App).

What can happen? I have updated everything, but it is not solved.

[tanya]

is this entity enabled? does the user, who converts the lead, have the access for creating accounts?

[dabasystem]

Yes, what has been checked and is enabled and has the permissions ... even with the administrator does not appear either.

[dabasystem]

SOLVED. It was the "B2C" settings option, it was activated

Thank you so much!