Limit user to send emails from specific account only

[theBuzzyCoder]

Hi tanya, yuri ,

I am trying to achieve this.

When a support team person click reply he should be able to send email from support@123.com email (group email) and when sales team person clicks reply it should be sales@123.com (group email).

His/Her email which is specified in user should not show up at all when replying to email. Only group emails should show up. How to achieve this? It should be based on their default team.

[theBuzzyCoder]

tanya

Any updates on this query?

[tanya]

No changes, but you can do it.

https://github.com/espocrm/espocrm/blob/master/client/src/views/email/detail.js#L306

https://github.com/espocrm/espocrm/blob/master/client/src/email-helper.js#L53

https://github.com/espocrm/espocrm/blob/master/client/src/views/email/fields/compose-from-address.js#L41

[theBuzzyCoder]

Hi tanya ,

That works. Thanks.

How can I get emails from group email account based on default teams only in these javascript files.

[theBuzzyCoder]

Hi tanya

This is what I want, see comments in code

Espo.define('custom:views/email/fields/compose-from-address', 'views/email/fields/compose-from-address', function (Dep) {

    return Dep.extend({

        editTemplate: 'email/fields/compose-from-address/edit',

        data: function () {
            return _.extend({
                list: this.list,
                noSmtpMessage: this.translate('noSmtpSetup', 'messages', 'Email').replace('{link}', '<a href="#Preferences">'+this.translate('Preferences')+'</a>')
            }, Dep.prototype.data.call(this));
        },

        setup: function () {
            Dep.prototype.setup.call(this);
            this.list = [];

            var primaryEmailAddress = this.getUser().get('emailAddress');

            var emailAddressList = this.getUser().get('emailAddressList') || [];
            var defaultTeamId = this.getUser().get('defaultTeamId');
            [B]// Load group email associated with default team ID[/B]

            emailAddressList.forEach(function (item) {
                if (item != primaryEmailAddress) {
                    this.list.push(item);
                }
            }, this);

            this.list = _.uniq(this.list);

            if (this.getConfig().get('outboundEmailIsShared') && this.getConfig().get('outboundEmailFromAddress')) {
                var address = this.getConfig().get('outboundEmailFromAddress');
                if (!~this.list.indexOf(address)) {
                    this.list.push(this.getConfig().get('outboundEmailFromAddress'));
                }
            }
        },
    });

});

[theBuzzyCoder]

I was able to solve it by making an ajax request to InboundEmails. Let me know if there is a better way to do this.

espocrm/client/custom/src/views/email/fields/compose-from-address.js

Espo.define('custom:views/email/fields/compose-from-address', 'views/email/fields/compose-from-address', function (Dep) {

    return Dep.extend({

        editTemplate: 'email/fields/compose-from-address/edit',

        data: function () {
            return _.extend({
                list: this.list,
                noSmtpMessage: this.translate('noSmtpSetup', 'messages', 'Email').replace('{link}', '<a href="#Preferences">'+this.translate('Preferences')+'</a>')
            }, Dep.prototype.data.call(this));
        },

        setup: function () {
            Dep.prototype.setup.call(this);
            this.list = [];

            var currentUser = this.getUser();
            var primaryEmailAddress = currentUser.get('emailAddress');

            // Below code is to prioritise the group Email Address that belongs to default Team of the user.
            this.getPrimaryEmail();

            var emailAddressList = currentUser.get('emailAddressList') || [];
            emailAddressList.forEach(function (item) {
                if (item != primaryEmailAddress) {
                    // Avoid including primary address.
                    this.list.push(item);
                }
            }, this);

            this.list = _.uniq(this.list);

            if (this.getConfig().get('outboundEmailIsShared') && this.getConfig().get('outboundEmailFromAddress')) {
                var address = this.getConfig().get('outboundEmailFromAddress');
                if (!~this.list.indexOf(address)) {
                    this.list.push(this.getConfig().get('outboundEmailFromAddress'));
                }
            }
        },

        getPrimaryEmail: function () {
            $.ajax({
                async: false,
                url: 'InboundEmail',
                data: {},
                success: function (groupEmails) {
                    if (groupEmails.total > 0) {
                        groupEmails.list.forEach(function (groupEmail) {
                            this.checkEmailExists(groupEmail);
                        }, this);
                    }
                }.bind(this),
            });
        },

        checkEmailExists: function (groupEmail) {
            defaultTeamId = this.getUser().get('defaultTeamId');
            $.ajax({
                async: false,
                url: 'InboundEmail/' + groupEmail.id,
                data: {},
                success: function (returnedGroupEmail) {
                    var index = returnedGroupEmail.teamsIds.findIndex(function (teamId) {
                        return teamId == defaultTeamId;
                    });
                    if (index != -1) {
                        this.list.push(returnedGroupEmail.emailAddress);
                    }
                }.bind(this),
            });
        }
    });

}); 

[theBuzzyCoder]

Hi tanya ,

I am getting 403 error for one of the users when I click on reply/compose email after writing this code. How can I resolve it?

Espo.ERROR: API [GET]:/:controller, Params:Array (     [controller] => InboundEmail ) , InputData:  -  [] []
Espo.ERROR: Display Error: , Code: 403 URL: /api/v1/InboundEmail [] []

Please note that I cannot give admin access to the user/agent.

Is there a way to access/load inbound-email model without ajax request where I can get all the database information to execute this.getPrimaryEmail() this code as mentioned in the above code.

[tanya]

You can add new action to the Email controller, where you return only inbound email, if exists.

[theBuzzyCoder]

Hi tanya ,

Can you please give me a sample code so that I can understand how it works and file paths.

Also in this.getUser() of views it returns emailAddressList field. Can you please tell me where is it coming from. Because there isn't a field with same name.

[tanya]

url in post ajax request "Email/action/inboundEmail"

custom/Espo/Custom/Controllers/Email.php

<?php

namespace Espo\Custom\Controllers;

class Email extends \Espo\Controllers\Email
{
    public function postActionInboundEmail($params, $data, $request)
    {
        return ["testEmail@emao.sds"];
    }
}

[sschneider]

Hey theBuzzyCoder - do you found a workaround for your problem?
I am also searching for a solution on this.
cheers,Sven