leads export as xlsx show timeout

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  • livewire
    Senior Member
    • Nov 2016
    • 100

    leads export as xlsx show timeout

    Hi

    I have upgraded my espo crm from version 4.5.0 to the latest and everything seems to be working fine except for the lead export. The older version did not have the feature to export as a xlsx...

    So now when i select to export as a csv it works perfectly but when i select to export as an xlsx it gives me a timeout error after a few seconds. I have around 100,000 leads to export.

    the error logs dont state anything about it. Can u please let me know to export it as a xlsx file without time out?

    Thanks
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    hi,
    it could depends on server timeout or browser timeout. What timeout is run?

    Comment

    • livewire
      Senior Member
      • Nov 2016
      • 100

      #3
      Usually it time outs on random timings... From 30-60 seconds i guess..

      Can u let me know how to check the server timeout time?

      Comment

      • tanya
        Senior Member
        • Jun 2014
        • 4308

        #4
        check in phpinfo max_execution_time (if you need more instructions, google it)

        30 second - seams it's a browser timeout
        https://github.com/espocrm/espocrm/b...d/list.js#L367 (third parameter {timeout:0} )

        EspoCRM – Open Source CRM Application. Contribute to espocrm/espocrm development by creating an account on GitHub.

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