Urgent Error

[DevMostafa]

I have this error and didn't know what to do


[2017-10-15 09:15:24] Espo.ERROR: Uncaught Exception Espo\Core\Exceptions\Error: "System user is not found" at /var/www/espocrm/application/Espo/Core/Utils/Auth.php line 108 {"exception":"[object] (Espo\\Core\\Exceptions\\Error(code: 500): System user is not found at /var/www/espocrm/application/Espo/Core/Utils/Auth.php:108)"} []
[2017-10-15 09:16:02] Espo.ERROR: Uncaught Exception Espo\Core\Exceptions\Error: "System user is not found" at /var/www/espocrm/application/Espo/Core/Utils/Auth.php line 108 {"exception":"[object] (Espo\\Core\\Exceptions\\Error(code: 500): System user is not found at /var/www/espocrm/application/Espo/Core/Utils/Auth.php:108)"} []


and the following happens on apache log

[Sun Oct 15 11:15:04 2017] [error] [client 10.20.16.52] PHP Fatal error: Call to a member function info() on null in /var/www/espocrm/application/Espo/ORM/DB/Mapper.php on line 106, referer:
[Sun Oct 15 11:15:04 2017] [error] [client 10.20.16.52] PHP Fatal error: Call to a member function info() on null in /var/www/espocrm/application/Espo/ORM/DB/Mapper.php on line 106, referer:

[tanya]

Hello
Check in database user table, if you have system user (id='system', deleted=0, is_active=1)

[DevMostafa]

Yes, It's existed as you say but I've traced it and solve.
No, I've another problem generated from apache error log says:

espocrm PHP Fatal error: Call to a member function getEntityType() on null in /var/www/espocrm/application/Espo/ORM/DB/Mapper.php on line 105, referer:

and the website didn't open anymore and the files changed in all paths. I've investigated it and reached that I should made a cron to clear cache everyday, but is this a good solution or is there any other perfect solution?

[huscmk]

Hi @tanya,
I just had the same errors and the crm won't open at all... Bad Server Response. I was using it and went down all of a sudden. I can't access the crm anymore.

Here is how the end of my Espo log look like :

[2018-06-04 19:40:01] Espo.ERROR: Uncaught Exception Espo\Core\Exceptions\Error: "System user is not found" at /var/www/html/application/Espo/Core/Utils/Auth.php line 112 {"exception":"[object] (Espo\\Core\\Exceptions\\Error(code: 500): System user is not found at /var/www/html/application/Espo/Core/Utils/Auth.php:112)"} []
[2018-06-04 19:40:51] Espo.ERROR: Uncaught Exception TypeError: "Argument 1 passed to Espo\ORM\DB\Mapper::count() must implement interface Espo\ORM\IEntity, null given, called in /var/www/html/application/Espo/ORM/Repositories/RDB.php on line 450" at /var/www/html/application/Espo/ORM/DB/Mapper.php line 84 {"exception":"[object] (TypeError(code: 0): Argument 1 passed to Espo\\ORM\\DB\\Mapper::count() must implement interface Espo\\ORM\\IEntity, null given, called in /var/www/html/application/Espo/ORM/Repositories/RDB.php on line 450 at /var/www/html/application/Espo/ORM/DB/Mapper.php:84)"} []
[2018-06-04 19:40:51] Espo.ERROR: Uncaught Exception TypeError: "Argument 1 passed to Espo\ORM\DB\Mapper::count() must implement interface Espo\ORM\IEntity, null given, called in /var/www/html/application/Espo/ORM/Repositories/RDB.php on line 450" at /var/www/html/application/Espo/ORM/DB/Mapper.php line 84 {"exception":"[object] (TypeError(code: 0): Argument 1 passed to Espo\\ORM\\DB\\Mapper::count() must implement interface Espo\\ORM\\IEntity, null given, called in /var/www/html/application/Espo/ORM/Repositories/RDB.php on line 450 at /var/www/html/application/Espo/ORM/DB/Mapper.php:84)"} []
[2018-06-04 19:41:01] Espo.ERROR: Uncaught Exception Espo\Core\Exceptions\Error: "System user is not found" at /var/www/html/application/Espo/Core/Utils/Auth.php line 112 {"exception":"[object] (Espo\\Core\\Exceptions\\Error(code: 500): System user is not found at /var/www/html/application/Espo/Core/Utils/Auth.php:112)"} []

Any idea why this could happen ?
Thanks in advance

[huscmk]

Bebuild from server side

php -f rebuild.php

restored it. I could not find the root cause of the problem though.

[DevMostafa]

and please tanya I know that I've made a headache to you:
after I've upgrade to 4.8.2 I've this error in my Hooks file

2017] [error] [client 10.20.15.65] PHP Fatal error: Access to undeclared static property: Espo\\Custom\\Hooks\\AccountOpening\\MissingHandle r::$order in /var/www/espocrm/application/Espo/Core/HookManager.php on line 176, referer:

I want to know what should I do to bypass this error

[tanya]

Attach Espo\Custom\Hooks\AccountOpening\MissingHandle.php , please

[tanya]

Which version of EspoCRM do you use? What can cause the error?

[DevMostafa]

the version is 4.8.2

[DevMostafa]

This is the file tanya

[tanya]

$order property is requred
if you implement Espo\Core\Hooks\Base you can not care about it, but if you don't implement, please define it