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  • Email Notification to the Contact

    Hi,

    I have setup for Group Email account with this CRM.

    1. When ever Email received to this Email account, a Case will be Created Customer also will be notified with auto reply Email. its fine.

    2. Now the assigned user answers the case in stream of case , this stream update should to go the contact`s Email right? now its not going , I am trying this , but not done. Can any one help me to do this?

    3. any help me , how to achieve this ?
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