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Adding a field to my Contacts List (Small) on Call Page

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  • Adding a field to my Contacts List (Small) on Call Page

    Hello All,

    Good day!

    I have a question and I do hope you have the time and patience to answer it.

    1. I have added the contact panel via this function on the Calls Detail View.

    public function loadAdditionalFieldsForList(Entity $entity)
    {
    parent::loadAdditionalFieldsForList($entity);
    $entity->loadLinkMultipleField('contacts');
    }

    2. Now that the small contacts panel appears, I have reconfigured it to show contact details for the particular contact.

    3. Now on the right hand side, where the contacts also appear called Attendees, there is a drop down menu that say whether the contact has accepted, tentative or declined.

    My questions are:

    1. How can I get the drop down menu on the right panel (A) to appear to the list (B)?



    2. I want to add a call note for everytime I have the agents call a particular contact. What steps do I need to do so I make it so?

  • #2
    Hi,

    1. There is no such an ability. Needs development.

    2. You can add new text field and show/hide it according status (dynamic forms will be implemented in the 4.3.0 version). Or enable Stream for Calls.

    Comment


    • #3
      Any suggestions on this? Is there really no way to get the acceptanceStatus there?

      Comment


      • #4
        I can't suggest anything.

        Comment

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