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Check Personal Email Accounts keeps failing after a few hours

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  • Check Personal Email Accounts keeps failing after a few hours

    Hi there,

    I've added a personal mailbox to check for personal emails. The cronjob is doing it's work, but after some hours it keeps failing. So I deleted the personal e-mail account and re-added it, after which it is succesfully importing the personal email again. But then after a few hours it keeps failing again. No errors are thrown regarding this issue in the log files. Is this a familiair problem, or is there a way to debug this?

  • #2
    Hi

    You can debug in this file
    application/Espo/Services/EmailAccount.php

    run cron.php manually in CLI.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment


    • #3
      Thanks,

      I've traced the issues back to /application/Espo/Core/Mail/Importer.php. After running some tests, I found two fatal errors, both caused by a similar problem:

      Fatal error: Call to undefined method ArrayIterator::getAddressList() in /application/Espo/Core/Mail/Importer.php on line 242 Fatal error: Call to undefined method ArrayIterator:: getParameter() in /application/Espo/Core/Mail/Importer.php on line 392
      This issue occurs because $message->getHeader(...) returns not a single result, but plural (in an array). In case of the first error, the email message header somehow contains the row 'To: steve@sowmedia.nl' twice. In the second error, a message header contains the header 'Content-Type: UTF-8' twice.

      The imported emails are coming from Gmail. I've traced back the emails and indeed in some cases Gmail really outputs the headers twice. So I think the solution would be to make sure only one of the duplicate headers is used. I've gone a ahead and rewritten Importer.php to do so by replacing $list = $message->getHeader($type)->getAddressList(); on line 242 with the following:

      if(is_a($message->getHeader($type), 'ArrayIterator')) {
      $list = $message->getHeader($type)->current()->getAddressList();
      } else {
      $list = $message->getHeader($type)->getAddressList();
      }

      I've also used the same logic on the other lines where getHeader() is being used. This results to the attached Importer.php file (renamed to txt because of uploading restrictions).
      Attached Files

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      • #4
        Thank you. Fix https://github.com/espocrm/espocrm/c...2567ff0889a684


        Zendframework is a nightmare. They could use a collection class with the Header interface for multiple headers.
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment


        • #5
          Great, thanks!

          Comment

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