Bad server response all service

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  • duongthinh
    Junior Member
    • Feb 2021
    • 4

    Bad server response all service

    Hi Espocrm team,
    I use Espocrm version 4.2.4. It work well for all time. But today i can't access into my CRM, an error message show " Bad server response" when I click on any menu.
    When I check api call: https://www.mydomain/api/v1/Contact/layout/filters
    It return strange response, only character "]" in the result.
    On logfile (data/logs/), It show many error line:
    "[2021-02-20 02:11:03] Espo.ERROR: Json::decode():Syntax error, malformed JSON [] []"

    My Espocrm is so old that I can't upgrade to new version.
    I have cloned my crm to other hosting for testing purpose but it don't resolve the problem.

    Please help.
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