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Parent relations with Emails

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  • Parent relations with Emails

    When working with Espo and email i ran over these problems:

    1.) No parent relation in Emails

    Unlike in Calls and Meetings I cannot connect a parent connection to Emails. It should be already there, because it's shown in the sent emails, but I cannot apply it.
    It's not in the layout and in Administration/Layouts there is no Email tab.

    2.) No editing of sent Emails

    That would be useful for the old and current emails sent to give them a parent relation.

    Thanks,
    Volker

  • #2
    When exporting emails, there is already a column "parentId" and "parentType". After the updates to 2.1.0. the issue of not being able to assign a parent relationship to emails remains. Still no chance to edit anything in the Administration/Layout Manager and Adminsitration/Field Manager.

    Apparently you can search for a parent relation in Emails and Emails should be shown in Opportunities (they are not, because of missing parent relation).

    At least a word about that problem would be nice.

    Thanks,
    Volker

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    • #3
      You can add the parent field to layout manually: copy application/Espo/Resources/layouts/compose.json to custom/Espo/Custom/Resources/layouts/compose.json and 'parent' field.

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