One instance fails when 2 instances of the Espocrm loaded in same browser session

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • murugappan
    Active Community Member
    • Aug 2017
    • 467
    #1

    One instance fails when 2 instances of the Espocrm loaded in same browser session

    Environment 1:
    ----------------------
    (1) Php 7.3.19
    (2) MariaDb: 10.2.32
    (3) CentOS Linux
    (4) Browser: Firefox 78.0.2 (64bit)
    (5) Espocrm: 5.9.3

    Environment 2:
    ---------------------
    (1) Php 7.2.24
    (2) MySQL: 5.6
    (3) CentOS Linux
    (4) Browser: Firefox 78.0.2 (64bit)
    (5) Espocrm: 5.7.11

    Steps performed:
    ----------------------------
    (1) Created a CRM Tigascrmtst (test) and customised for use.
    (2) Cloned Tigascrmtst CRM and MySQL DB and created Tigascrmstg (staging)
    (3) Changed database name and url in tigascrmstg
    (4) Loaded tigascrmtst and login - Works fine
    (5) Loaded tigascrmstg and login in the same browser - Works Fine but error in Tigascrmtst which crashes files and logs out with possible data mess up.

    Diagnostics:
    -------------
    (1) Logs on both instances have no entries
    (2) No server error
    (3) Web Develop reports shows "Samesite" warnings. Refer screencaps 1,2 and 3.
    (4) Same problem in both environment 1 and 2

    Click image for larger version Name: screencap1 - webdeveloper console tigascrmtst.png Views: 0 Size: 26.0 KB ID: 60360

    Click image for larger version Name: screencap2 - webdeveloper console.png Views: 0 Size: 26.0 KB ID: 60361





    Last edited by murugappan; 07-13-2020, 02:23 AM.
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8440
      #2
      EspoCRM doesn't support login to multiple instances simultaneously within the same browser if domain names of instances are the same. It's recommended to use sub-domains.

      It's not considered as a bug.
      Last edited by yuri; 07-13-2020, 07:17 AM.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • tothewine
          #2.1
          tothewine commented
          07-13-2020, 10:35 AM
          Editing a comment
          easy fix for this could be to prefix all storage/cookie keys with an instance name defined in config
          • yuri
            #2.2
            yuri commented
            07-14-2020, 07:46 AM
            Editing a comment
            Since this problem may occur only on testing or dev environments, I don't think it worth implementing. For a production separate domains should be used.
          • partomas
            Active Community Member
            • Sep 2018
            • 331
            #3
            yuri Looks like it's not only instance, but the same instance two separate windows/tabs don't work simultaneously as well. According to my settings for autorisation "Only one auth token per user " is taken off.
            Attached Files

              Comment

              • yuri
                #3.1
                yuri commented
                07-14-2020, 07:45 AM
                Editing a comment
                For situations when you need to multiple logins in the same browser you can use an incognito tab.
              • murugappan
                Active Community Member
                • Aug 2017
                • 467
                #4
                yuri thank you for the update. I raised this as bug because i did not find any documentation that explains this. Ok great. I will have to put this in my installation notes.

                  Comment

                  Previous template Next
                  Working...