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Reproduce on demo.espocrm.com
Version: 5.9.3
Issue: When merging contact, the second account Title does not get merge.
Expect: All Title to be pull over to merged contact.
Reproduce:
1. Create 2 contact. Let name it Contact 1 and Contact 1.
2. Contact 1 have Account 1 with the Title: Title 1
2a. Contact 1 have Account 2 with the Title: Title 2
3. Go back to Contact List.
4. Choose Contact 1 and Contact 2 and merge.
5. Leave all field default.
6. Merge.
7. Check Contact 1 that is merge. It will show Account 1, Title 1 and Account 2, (blank)
I haven't test it with more than 2 account but I assume that it be the same for more than 2 account. However I just test another example, if you choose the Secondary Account and Title during merge and then it get merge with both Title, so the mechanism is there but only if you choose secondary account & title.
And a screenshot using default data for reference:
Version: 5.9.3
Issue: When merging contact, the second account Title does not get merge.
Expect: All Title to be pull over to merged contact.
Reproduce:
1. Create 2 contact. Let name it Contact 1 and Contact 1.
2. Contact 1 have Account 1 with the Title: Title 1
2a. Contact 1 have Account 2 with the Title: Title 2
3. Go back to Contact List.
4. Choose Contact 1 and Contact 2 and merge.
5. Leave all field default.
6. Merge.
7. Check Contact 1 that is merge. It will show Account 1, Title 1 and Account 2, (blank)
I haven't test it with more than 2 account but I assume that it be the same for more than 2 account. However I just test another example, if you choose the Secondary Account and Title during merge and then it get merge with both Title, so the mechanism is there but only if you choose secondary account & title.
And a screenshot using default data for reference: