Can't deactivate users.

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  • cpicanco
    Member
    • Sep 2019
    • 60

    Can't deactivate users.

    Hi, I am not able to uncheck the Active check box. When I uncheck and save, it shows up checked again.
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hi,
    Could you provide the steps to reproduce this issue?
    The regular users can't change the 'is Active' field. Admin user only. It perfectly works if an admin user is deactivating another user, but you can't deactivate that user under which you are logined.

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    • cpicanco
      Member
      • Sep 2019
      • 60

      #3
      There are two "Active" checkboxes here, I am talking about the one inside the "Rules" panel. The first one under to top is working nicely. So, for me this issue is resolved, because I don't known what this second "Active" checkbox is for.

      Comment

      • cpicanco
        Member
        • Sep 2019
        • 60

        #4
        Here is a picture showing the duplicated checkboxes.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8440

          #5
          You need to remove Is Active field from Detail layout at Administration > Layout Manager.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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