Recieve Email - IMAP bug without SSL

[ayush]

Hi Team,

Firstly, congrats on the great product. I was so impressed that I ended up buying the Advanced Pack and am a happy customer

I did run into an issue yesterday. I was setting up an inbound email with the following settings:
Host: mail.ourhealthmate.com
SSL: No
Port:143
along with my username and password

Note that we do not have SSL configured on our server, so I have to keep it disabled and connect on port 143.

When I try to select a folder, it says "Cannot connect to IMAP server". Checking the logs, it gives the following error:

---------------------------
(
[controller] => InboundEmail
[action] => getFolders
)
, InputData: - cannot connect to host ; error = fsockopen(): unable to connect to ssl://mail.ourhealthmate.com:143 (Unknown error) (errno = 0 ) [] []
[2015-05-04 10:30:24] Espo.ERROR: Display Error: cannot connect to host ; error = fsockopen(): unable to connect to ssl://mail.ourhealthmate.com:143 (Unknown error) (errno = 0 ), Code: 0 URL: /espocrm/api/v1/InboundEmail/action/getFolders?host=mail.ourhealthmate.com&port=143&ss l=false&username
---------------------------

It seems that even though I have de-selected SSL, it still tries to connect using the ssl protocol (ssl://mail.ourhealthmate.com:143). To double check whether this was truly causing the error, I ran this php code:

---------------------------
$smtp_host = 'mail.ourhealthmate.com';
$smtp_port = 143;
if (!($socket = fsockopen($smtp_host, $smtp_port, $errno, $errstr, 15))) {
echo "Could not connect to smtp host '$smtp_host' ($errno) ($errstr)", __FILE__, __LINE__;
}
else {
echo "Connection successful";
}
---------------------------

I got the result as "Connection successful". I tried finding out which part of the code was causing this issue and got a little lost when I started going through Zend's mail framework.

Can you please help?

[yuri]

Hi

Seems it's a bug.

application/Espo/Controllers/EmailAccount.php there should be
'ssl' => $request->get('ssl') === 'true'

Thanks

[ayush]

Thanks for the input. I made that change. Also had to make the same change in application/Espo/Modules/Crm/Controllers/InboundEmail.php.

After making the change however, I am getting the following error in the log.

---------------------------
(
[controller] => InboundEmail
[action] => getFolders
)
, InputData: - cannot login, user or password wrong [] []
[2015-05-06 01:11:28] Espo.ERROR: Display Error: cannot login, user or password wrong, Code: 0 URL: /espocrm/api/v1/InboundEmail/action/getFolders?host=mail.ourhealthmate.com&port=143&ss l=false&username=<myusername>&password=<mypassword > [] []
---------------------------

I have double checked my username and password and both are correct. Any ideas what the problem could be? Would it help if I create a test email account for you to test on this server?

[yuri]

I don't know what it could be. Could ssl=false be not a proper uri parameter?

If you sort out this issue please let me know what was the reason.

Anyway you can specify folders as a text field using a comma to separate folders.

[kiroje]

Unfortunately I also gets this error with version 3.3.0 - which is really strange, I cannot fetch my gmail with imap( the fsockopen error), and I cannot use my internal mailserver either( Test connection gives an OK but it never gets any mail)

[cun]

Hi all,

I'm new here and I want to say sorry to revieve an older thread but its completely relevent to my issue.
Im having this issue now on version 3.9.2 (unix install) and I can't find application/Espo/Modules/Crm/Controllers/InboundEmail.php. in my zip file i downloaded?

It not passing any errors at all to the log either. Is there any fix for missing inbound mail?

Cheers,
Dan

[yuri]

Hi Dan

Unfortunately there is no fix yet.

application/Espo/Modules/Crm/Controllers/InboundEmail.php is moved to application/Espo/Controllers/InboundEmail.php

Did you specify a proper port?

You you would like to debug you can do it here: vendor/zendframework/zend-mail/src/Storage/Imap.php