Address data is not saved when creating or editing Accounts

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  • Dmitry
    Member
    • Jul 2017
    • 85
    #1

    Address data is not saved when creating or editing Accounts

    When I am entering address data for a new or existing Account, not all of it is saved. For example, if I enter
    Address - 9223 Deering Ave
    City - Chatsworth
    State - CA
    Postal Code - 91311
    Country - United States
    and then click "Save", only one field is saved (usually the city).

    EspoCRM 5.5.1, Сhrome 71.0.3578.98
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8552
      #2
      IMPORTANT. Read before posting. How to report a bug - EspoCRM Open Source Community Forum
      https://forum.espocrm.com/forum/bug-reports/23321-how-to-report-a-bug
      What to provide in a bug report: It may be helpful to know if there are any errors logged: in the Espo log in data/logs directory; in the web server error log; in the browser console (F12 key). Provide steps for reproducing the issue explicitly. Provide the EspoCRM version number. If your version is not the latest, it
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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        • yuri
          Member
          • Mar 2014
          • 8552
          #3
          I could not reproduce.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

            Comment

            • Dmitry
              Member
              • Jul 2017
              • 85
              #4
              There's nothing relevant neither in the Espo log nor in the Apache log. There are also no errors in the browser console. My colleague also could not reproduce this on his computer (MacOS, Safari). I will try in other browsers (maybe on other computers, too) and let you know.

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