SMTP bug in perifences?

[partomas]

After update to 5.5 I figured out that in system SMTP settings are working and mails are sending too. If I add the same SMTP credentials in users Perefences, I’m getting errors like bad authentication, 500 and similar.

https://forum.espocrm.com/forum/general/44120-email-authentication-errors-5-5-0

[partomas]

Sorry in main SMTP there are the same issues:
[2018-12-16 08:13:45] Espo.ERROR: Display Error: , Code: 403 URL: /api/v1/Email/action/sendTestEmail [] [] im MS Office 365
[2018-12-16 08:05:43] Espo.ERROR: Display Error: Incorrect authentication data , Code: 500 URL: /api/v1/Email/action/sendTestEmail [] [] Google gSuite

all credentials for sure are correct
5.5.1 the same issue.

[yuri]

It might be an issue in zend mail lib that we upgraded recently to fix some bugs. Maybe there are new bugs.

[yuri]

Maybe this https://github.com/zendframework/zend-mail/issues/202 ?

[partomas]

You can redistribute in your environment just add any gmail account in SMTP settings and press "Send Test Email".

[yuri]

We have multiple gmail accounts working fine.

[partomas]

Maybe this https://github.com/zendframework/zend-mail/issues/202 ?

No' certificate is verified and external. Lovering of security not help too. So it's looks like the version components issue.

[partomas]

We have multiple gmail accounts working fine.

Have you any ideas how to start mitigation of the error, as "incorrect authentication data" is not the issue in the situation.

[yuri]

Did you try any other smtp with ssl besides google? The same issue?

[yuri]

Does the email address you send from correspond to the email address of google account?

[yuri]

Try to re-enter your password and save. This might be an issue if your EspoCRM didn't have a password crypt key in config for some reason . We forced crypt key to be generated in the last upgrade.

[partomas]

Did you try any other smtp with ssl besides google? The same issue?

Yes, I tried gmail, office365. Logs in begining.

[partomas]

Does the email address you send from correspond to the email address of google account?

Yes for google or MS Office 365 accounts, but if ~I understood connection to SMTP server didn't work, not sending a mail from it.

[partomas]

Try to re-enter your password and save. This might be an issue if your EspoCRM didn't have a password crypt key in config for some reason . We forced crypt key to be generated in the last upgrade.

The same issue if I trie to create the new user with the same credentials, so it's not an user issue.

[yuri]

Does IMAP work?