Import of leads not working

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • EnaTec
    Junior Member
    • Feb 2015
    • 1

    Import of leads not working

    When I want to import some leads, I can match fields but after "Run Import" I recieve the message that 0 files are imported.

    Please answer, I need these leads in the system tomorrow at 11.00 GMT+1 !
  • ihocking
    Junior Member
    • Jan 2015
    • 9

    #2
    I did this ok, can you give a sample of the CSV? aslo use a header in the csv. And u have to match the fields.

    I used fake contact names

    eg.
    Name Source Account Street City State Post Email Phone
    No Name1 Other ABC Co 346 Peat St Sebastopol VIC 3356 abc@40ncable.net.au (03) 5335 9999

    Comment

    • yuri
      Member
      • Mar 2014
      • 8440

      #3
      Please attach at least few first lines of your CSV?
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • ihocking
        Junior Member
        • Jan 2015
        • 9

        #4
        Here are some lines from my CSV that was imported into Leads

        Name,Company,Street,City,State,Post,Email,Phone
        No Name1,ABylsma Hire,346 Albert St,Preston,VIC,3072,bylsmahire@40000ncsfable.net.a u,(03) 5335 9999
        No Name2,Dale Carnegie Smart Hire,1076 Preston,VIC,3072,hire@4000carnesfgierental.com.au, (03) 9571 9999
        No Name3,Aiming High Pty Ltd,Preston,VIC,3072,hiring@4000aisfmhire.com.au,( 03) 9720 9999
        No Name4,ABB Portables,Preston,VIC,3072,info@4000arportabdgles. com.au,(03) 9308 9999
        No Name5,ABC Door Hire,Preston,VIC,3072,info@400dfg0doortodoorhire.c om.au,(03) 9897 9999

        Comment

        • yuri
          Member
          • Mar 2014
          • 8440

          #5
          Just tried your csv and it was imported fine. Did you map fields?
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • Bowenc
            Junior Member
            • Jun 2015
            • 2

            #6
            I've had the same problem with trying to import .csv files to my CRM. Every time I finish the upload, it says it's finished but that there is no data and there are no leads.

            Any help would be great!

            Thanks,
            Bowen

            Comment

            • yuri
              Member
              • Mar 2014
              • 8440

              #7
              Hi

              I tried to import according your screenshots and it worked well. Can you send me your csv in PM?
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

              Comment

              • Bowenc
                Junior Member
                • Jun 2015
                • 2

                #8
                Okay, I just sent it to you

                Comment

                • yuri
                  Member
                  • Mar 2014
                  • 8440

                  #9
                  I tried your csv and it was imported properly. It was not good to have Name, and Last Name columns. It's better to have First Name, Last Name or single Name (that is full name). But I think your issue is something else. But no clue what that could be.
                  If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

                  Comment

                  • mmandell
                    Member
                    • Jul 2014
                    • 99

                    #10
                    Was this ever resolved?
                    I am having the same issue.

                    Comment

                    Working...