Cronjob BPM

[zdrojak]

The update advanced pack to version 1.32.11 helped. After update, around 10 minutes later system began execute processes.
Thank you Yuri for help.

BR
Bartek

[zdrojak]

Done, I;ve created Case

BR
Bartek

[yuri]

Could you please try the following:

1. Upgrade advanced pack to 1.32.11 version.
2. Set a debug mode (see the previous post).
3. Create Lead, wait 1-2 minutes.
4. Check what is logged in espocrm log.

It would be better to have only one flowchart active, it would be easier for debugging.

Thanks.

[yuri]

Can you also try to set espocrm logger to DEBUG level: https://github.com/espocrm/documenta...ing-debug-mode

Maybe some additional useful information will be logged.

[yuri]

Yes. Could please create a case in the customer portal.

[zdrojak]

Video is after updated to newset version 5.3.5 but there "Process Pending Flows" definitly has been stopped. I would like fix it on the 5.2.2 because there "Process Pending Flows" still working, because I can see new logs in every minute.
Yes, I created new lead and then sytem created new task in the procesesses.

Yuri can I create cloned machine (testing enviroment) and I will give you access to CRM and SFTP ? And you look into what's going on ?

BR
Bartek

[yuri]

Hi,

Are there still '..null given..' errors (seen in the video)?

Did you try starting a new process?

[zdrojak]

Hi,
I've changed it and still doesn't work. In Processes statuses still are as "Started". In data/log still I can see:
[2018-07-31 06:14:02] Espo.ERROR: Can't get locked Flow Node 5b0edf2a332f6bd04. [] []
[2018-07-31 06:14:02] Espo.ERROR: Can't get locked Flow Node 5b0edff814611ec05. [] []
[2018-07-31 06:14:02] Espo.ERROR: Can't get locked Flow Node 5b0edff81683637ce. [] []
[2018-07-31 06:14:02] Espo.ERROR: Can't get locked Flow Node 5b1120ec252d2fa27. [] []
[2018-07-31 06:14:02] Espo.ERROR: Can't get locked Flow Node 5b235724a824c48e7. [] []

ESPO version 5.2.2
AdvancedPack 1.28.0

[yuri]

Hi,

Try changing the line in the file application/Espo/Modules/Advanced/Core/Bpmn/BpmnManager.php:

protected function checkFlowIsActual(Entity $target, BpmnFlowNode $flowNode, BpmnProcess $process) 

to

protected function checkFlowIsActual($target, $flowNode, $process) 

Please let me know if it worked out. Thanks.

[zdrojak]

I've sent you video how it looks.


of course status for process is still "Started"

[tanya]

Could you share your flowchart? And check for other records in log?

[zdrojak]

I've made update my testing environment to 5.3.5 and also Advanced Pack to 1.32.9 and now in scheduled job "Process Pending Flows" not working. Log is empty.

[tanya]

why not to 5.3.5 (the latest version)?

[zdrojak]

Yes, I was updated EspoCRM to 5.2.4 and Advanced Pack to 1.32.10 and then stopped working also Process Pending Flows in Scheduled Jobs (empty Log).
Other actions working fine but only Process Pending Flows stoped working.

[tanya]

could you upgrade EspoCRM and Advanced Pack?