It does not allow to send the mail without "CC", "CCO"

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  • dabasystem
    Member
    • Jul 2018
    • 51

    It does not allow to send the mail without "CC", "CCO"

    Hello!
    When trying to send an email, you must always fill in all the fields with the destination email ...
    For what is this?
    Thank you!
  • yuri
    Member
    • Mar 2014
    • 8484

    #2
    Hi,

    I don't observe this issue.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • dabasystem
      Member
      • Jul 2018
      • 51

      #3
      I can not send an email only with the sender. I have to put value in the "CC" and "CCo" fields

      Comment

      • yuri
        Member
        • Mar 2014
        • 8484

        #4
        Maybe it's caused by some customization you might have?
        If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

        Comment

        • dabasystem
          Member
          • Jul 2018
          • 51

          #5
          I see that the error is widespread ... that is, for example does not recover who sends me the emails. There is some way to reset everything, I have not made any customization, but just in case.

          Thank you!

          Comment

          • dabasystem
            Member
            • Jul 2018
            • 51

            #6
            SOLVED! I have entered the MySql and I have truncated all tables referring to the email. It worked, I investigated a bit and in the end it was because there was an email account with all the "null" data.
            This caused the error.

            In case someone is in my situation!

            Comment

            • yuri
              Member
              • Mar 2014
              • 8484

              #7
              Do you know how null appeared there? It would be good to preclude such a situation.
              If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

              Comment

              • dabasystem
                Member
                • Jul 2018
                • 51

                #8
                I have no idea, but we made a server migration .. the only explanation is that when importing the database will generate this "null". The problem is that this "null" affected everything that had to do with the treatment of the email.

                Comment

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