Contact / Account not added to Layout Manager > Tasks > Detail

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  • compumatter
    Junior Member
    • Apr 2018
    • 8

    Contact / Account not added to Layout Manager > Tasks > Detail

    In the first image I've attached you can see I have added both Contact and Account to a panel within the Task Detail page. (I have also 'Saved' that change)

    On the second image you can see that the Contact and Account fields are represented by 3 dots ... and the field is not made visible for data entry.

    Any thoughts on this and how to resolve?

    Thanks.

    Jay
    CompuMatter
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    These fields are readOnly and could be set only with system, not by user. They depends on parent field

    Comment

    • compumatter
      Junior Member
      • Apr 2018
      • 8

      #3
      I missed the obvious on this one. There was already a drop down for being able to tie it to the Parent (Account / Contact) so no need for the other anyway.

      Thanks Tanya for responding.

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