Reports Sending failed and not retried

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  • alasdaircr
    Active Community Member
    • Aug 2014
    • 525

    Reports Sending failed and not retried

    Hello,

    Two reports didn't send from our espo this morning. Looking at the `job` table all jobs show success with 3 attempts remaining. However in the log we see this:

    Code:
    190:[2017-07-28 07:00:12] Espo.ERROR: Report Sending: Could not open socket [] []
    191:[2017-07-28 07:00:23] Espo.ERROR: Report Sending: Could not open socket [] [][]
    It would be great if Espo could catch these messages and retry the job. We have 19 reports being sent if that's of any concern.
  • alasdaircr
    Active Community Member
    • Aug 2014
    • 525

    #2
    Some more information, this was not two reports which didn't send. It was two recipients for one report. Some of our reports have multiple recipients. Espo should retry this connection to the SMTP server.

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    • tanya
      Senior Member
      • Jun 2014
      • 4308

      #3
      Hello
      we will check, thanks
      Last edited by tanya; 07-31-2017, 07:54 AM.

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