tel: Link error

[matthiashahn]

Hallo,
I have installed the Voip Extension and it worked for yesterday but today not.
When I click on a telephon number the Browser shows the windows for selecting an app for tel links. In the developer tools on Chrome it shows under Network: "Failed to load response data".
Also the Caller Information dont show up on incoming or outgoing call like yesterday...
The connection to the Starface Server work.

What to do?

Matthias

[tarasm]

Did you enable "Use internal click-to-call" option in the user's profile?
Did you set a cron job for your connection?
More details here https://www.espocrm.com/features/sta...gration-setup/.
Also, please check an error log "espocrm-directory/data/logs/espo-*.log" and an apache log.

[matthiashahn]

Yes, I enabled the option click-to-call.
It starts working again after I set the VoIP-Starface integration inactive and then active again.