tel: Link error

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  • matthiashahn
    Junior Member
    • Jun 2017
    • 4
    #1

    tel: Link error

    Hallo,
    I have installed the Voip Extension and it worked for yesterday but today not.
    When I click on a telephon number the Browser shows the windows for selecting an app for tel links. In the developer tools on Chrome it shows under Network: "Failed to load response data".
    Also the Caller Information dont show up on incoming or outgoing call like yesterday...
    The connection to the Starface Server work.

    What to do?

    Matthias
    Tags: None
    • tarasm
      Super Moderator
      • Mar 2014
      • 573
      #2
      Did you enable "Use internal click-to-call" option in the user's profile?
      Did you set a cron job for your connection?
      More details here https://www.espocrm.com/features/sta...gration-setup/.
      Also, please check an error log "espocrm-directory/data/logs/espo-*.log" and an apache log.
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        • matthiashahn
          Junior Member
          • Jun 2017
          • 4
          #3
          Yes, I enabled the option click-to-call.
          It starts working again after I set the VoIP-Starface integration inactive and then active again.

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