HTML entities in email subject

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  • rob209
    Junior Member
    • Jan 2017
    • 23

    #1

    HTML entities in email subject

    Hello,

    If a task name contains an unicode character the notification email subject is sent with HTML entities, for example
    ö (German umlaut) becomes ö
    ' (apostrophe) is sent as '

    The database is set to utf8_unicode and the characters are stored correctly.
    A possible cause seems to be the htmlizer class which is also run on the email subject.
    I opened a github issue for tracking this bug.

    Please fix in the next version, thanks!
  • yuri
    EspoCRM product developer
    • Mar 2014
    • 9616

    #2
    Hi,

    I can't fix because I can't reproduce it. ö is not parsed as ö before sending.

    Comment

    • yuri
      EspoCRM product developer
      • Mar 2014
      • 9616

      #3
      Maybe you have custom template for assignment notifications. You should use triple bracing {{{ ... }}} there.

      EspoCRM – Open Source CRM Application. Contribute to espocrm/espocrm development by creating an account on GitHub.
      Last edited by yuri; 05-25-2017, 11:32 AM.

      Comment

      • rob209
        Junior Member
        • Jan 2017
        • 23

        #4
        Thanks for the quick response, I'm not using any custom templates - just a default installation.
        I checked the files you changed in this commit and there are only double bracings

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        • yuri
          EspoCRM product developer
          • Mar 2014
          • 9616

          #5
          It the problem with assignment notification or with email reminder? This commit should fix the second one.

          Comment

          • rob209
            Junior Member
            • Jan 2017
            • 23

            #6
            Only reminder emails. Assignment notifications seem to be okay

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