HTML entities in email subject

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  • rob209
    Junior Member
    • Jan 2017
    • 23

    HTML entities in email subject

    Hello,

    If a task name contains an unicode character the notification email subject is sent with HTML entities, for example
    ö (German umlaut) becomes ö
    ' (apostrophe) is sent as '

    The database is set to utf8_unicode and the characters are stored correctly.
    A possible cause seems to be the htmlizer class which is also run on the email subject.
    I opened a github issue for tracking this bug.

    Please fix in the next version, thanks!
  • yuri
    Member
    • Mar 2014
    • 8440

    #2
    Hi,

    I can't fix because I can't reproduce it. ö is not parsed as ö before sending.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • yuri
      Member
      • Mar 2014
      • 8440

      #3
      Maybe you have custom template for assignment notifications. You should use triple bracing {{{ ... }}} there.

      EspoCRM – Open Source CRM Application. Contribute to espocrm/espocrm development by creating an account on GitHub.
      Last edited by yuri; 05-25-2017, 11:32 AM.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

      Comment

      • rob209
        Junior Member
        • Jan 2017
        • 23

        #4
        Thanks for the quick response, I'm not using any custom templates - just a default installation.
        I checked the files you changed in this commit and there are only double bracings

        Comment

        • yuri
          Member
          • Mar 2014
          • 8440

          #5
          It the problem with assignment notification or with email reminder? This commit should fix the second one.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • rob209
            Junior Member
            • Jan 2017
            • 23

            #6
            Only reminder emails. Assignment notifications seem to be okay

            Comment

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