Stuck on loading

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  • thanassos
    Member
    • Jan 2017
    • 45

    Stuck on loading

    Hi,
    my EspoCRM is completely stuck when I try to select any category it displays the "loading" button (dunno the exact labl since I'm in french) and nothings happens.
    The dashboard is displayed correctly but I can't do anything else (including giong inside parameters)
    I've looked the Files and folders permissions and everything seems to be ok.
    Got the issues on Chrome and Edge
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Hello,
    Check server error log and espocrm log. Possibly you have some workflow or hook, generates fatal error or something like this (if you checked permissions)

    Comment

    • thanassos
      Member
      • Jan 2017
      • 45

      #3
      there is no logs since 12/24/2016 and the only lines I see are some
      [2016-12-23 00:40:39] Espo.ERROR: Uncaught Exception PDOException: "SQLSTATE[HY000]: General error: 2013 Lost connection to MySQL server during query" at /www/espo/application/Espo/ORM/DB/Mapper.php line 115 {"exception":"[object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 2013 Lost connection to MySQL server during query at /www/espo/application/Espo/ORM/DB/Mapper.php:115)"} []
      (probably linked to the unstable host)
      and

      [2016-12-05 13:25:53] Espo.ERROR: Uncaught Exception PDOException: "SQLSTATE[08004] [1040] Too many connections" at www/espo/application/Espo/ORM/EntityManager.php line 138 {"exception":"[object] (PDOException(code: 1040): SQLSTATE[08004] [1040] Too many connections at /www/espo/application/Espo/ORM/EntityManager.php:138)"} []

      Is there a security lock inside Espo that can lock certains IP?
      It seem that the problem occured first in office then a few days later in my home.
      No lock or ip bans in host and other site are OK.
      Last edited by thanassos; 01-03-2017, 03:32 PM.

      Comment

      • thanassos
        Member
        • Jan 2017
        • 45

        #4
        It seems that even a clean install gives the error. Doesn't happen on another hosting platform.

        Comment

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