Unsubscribe links not working in workflow emails / individual emails.

FredFredrickson

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Join Date: Nov 2016

Posts: 13
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#1

Unsubscribe links not working in workflow emails / individual emails.

12-29-2016, 08:33 PM

I've got a template with {optOutUrl} or {optOutLink} and it doesn't work when sending as an individual email, or sending using a workflow. The shortcode never gets replaced. Is there a url I can put in to allow a user to Opt out of future communication, or have it mark off "Do not call" when they click it?
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yuri

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Join Date: Mar 2014

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#2

12-30-2016, 08:45 AM

It's not supported. opt out is supported only in Mass Email feature.

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#2.1

partomas commented

03-09-2023, 03:47 PM

Editing a comment

It would be really useful to have "Opt-out" option in these GDPR and marketing sensitive customers days. Ideal solution to assign mail template to "Campaign" and based on that enable unsubscribe feature not only in Mass Email.

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