Salutation in email templates not working correctly

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  • mwandelt
    Junior Member
    • Sep 2016
    • 23

    Salutation in email templates not working correctly

    I have created some email templates for manual usage and they are working excellent. There is only one issue: The placeholder {Person.salutationName} is always replaced by the internal field value of the salutationName field, i.e. one of the English terms "Mr.", "Mrs." etc. But what I would like to have is the appropriate German translation "Herr", "Frau" etc. When editing a contact or lead the salutation drop-down menu shows the correct German terms, and the same is true when I look at the details page of a contact or lead. Only when applying a template to an email the wrong terms are used.

    (I know that I could edit the salutation value list in the entity manager, but then I would have to update thousands of records. And, of course, it's basically a good idea to keep internal database values and gui representation of values separated.)
  • yuri
    Member
    • Mar 2014
    • 8484

    #2
    We will check and fix.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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