Workflow mails don t work with Knowledge base

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  • gribs
    Senior Member
    • May 2015
    • 104

    Workflow mails don t work with Knowledge base

    Hi
    I don't know why but workflow mails don't work with knowledge base entity
  • yuri
    Member
    • Mar 2014
    • 8511

    #2
    Hi

    Please more details.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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    • gribs
      Senior Member
      • May 2015
      • 104

      #3
      When I set up a "send an email" action in workflow with "Knowledge base" entity targetted, and I respect the trigger(s) (whatever), no email is sent. I try to put specific mail address, or current user, no luck. Auto mails work (smtp set up fine) and other workflow mails (for others entities) work also.

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